REFUND POLICY
REFUND POLICY
Important Notice:
· If your package goes missing or is stolen, please contact UPS promptly to initiate a claim. We are not responsible for lost or stolen packages.
· Due to hygiene concerns, all sales are final, and we do not accept returns or exchanges.
· If you receive a damaged or defective item, please reach out to our customer service team within 1 business day of receiving your order. We will work with you to resolve the issue, which may include a replacement or refund.
· To facilitate a quick resolution, please provide:
- Clear photos of the item and its packaging
- Your order number
- A detailed description of the issue
We appreciate your understanding and cooperation.
-If you have any further questions or concerns please contact customer service at [email protected]